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Babysitting Requests & Medical Information

How AuPairSync handles extra hours and emergency medical access

Part 1: Requesting Babysitting Outside Regular Hours

The Scenario

You're planning: A date night, evening event, or weekend outing

The old problem: Awkward WhatsApp negotiations about extra hours, no agreement on how those hours are made up, and mixed personal/business conversations

The Old Way: WhatsApp Chaos

Screenshot of awkward WhatsApp conversation negotiating babysitting hours with unclear payment discussions

Awkward negotiations: unclear requests, discussions about hours mixed with personal chat, mismatched expectations

The AuPairSync Way: Clear & Fair Process

1

Create Babysitting Request Task

Create a task with date, time, duration, and special instructions (e.g., "Date night: 6 PM - 11 PM Saturday, dinner in fridge")

Screenshot of babysitting request creation form showing date, time, duration, and special instructions fields

Clear request form with all details in one place

2

Au Pair Receives Notification

Screenshot of the au pair dashboard with a pending babysitting request and Accept and Decline buttons

Accept or decline from the request card, without pressure

Your au pair gets a notification and can answer right away, with Accept and Decline on the request card - no awkward conversations needed. With two or more au pairs you can send it to any au pair instead: all of them get it, and whoever accepts first takes it

3

Accept, or Decline Without Explaining

Au pair can accept immediately or decline without giving a reason. A short note (e.g., "Already meeting a friend on that night") is optional. If the request went to any au pair, one decline does not close it: it stays open for the others until all of them have said no. Every detail is on the card upfront, including an optional amount if you have agreed one

Screenshot showing babysitting request with accept and decline buttons, date, time and children

Clear accept/decline options with every detail upfront

4

Automatically Added to Calendars

Screenshot of shared calendar showing babysitting event automatically added after acceptance

Seamless calendar integration for both parties

Once accepted, the babysitting event appears in both your and your au pair's shared calendars automatically

5

Hours in View

Babysitting requests sit in their own list, separate from regular tasks. Your au pair submits their working week in the app, and you both see how many hours are over your agreement. In Germany that is the time off you still owe: more than 30 hours only with advance agreement, made up with time off, not money

Screenshot of the babysitting list showing a pending request with date and time

Every babysitting request in one place

Part 2: Emergency Medical Information Access

The Emergency Scenario

The situation: Child feels sick during parents' evening out

The old problem: Frantic calls trying to remember allergies, find doctor's number, explain medication dosages over the phone

The Old Way: Searching Through Messages

WhatsApp conversation showing Sarah reminding Maria about babysitting, then Maria asking about Emma's allergy pill - confusion about which medication, which bottle, scattered information

Back-and-forth about medications: Which pill? Which bottle? Is it the orange one? Critical medical information scattered in chat messages

The AuPairSync Way: Information at Their Fingertips

1

Open Child Profile from Task

Au pair opens the child's profile directly from the babysitting task - no searching needed

Screenshot showing au pair opening child profile directly from babysitting task

Instant access to child information from active task

2

View Medical Information Tab

Complete medical information: allergies (peanuts, penicillin), current medications, dosage instructions, all in one place

Screenshot of medical information tab showing allergies, current medications, and dosage instructions

All critical medical details organized and accessible

3

Access Emergency Contacts

Emergency contacts including pediatrician, local hospital, and parents' phone numbers - one tap to call

Screenshot of emergency contacts view showing pediatrician, hospital, and parents phone numbers

Emergency contacts ready for immediate use

4

Message with Medical Context

Can message parents with full medical context visible in app - no need to explain everything over the phone

Screenshot of in-app messaging with medical information visible in context

Communicate with medical context readily available

Your Child's Medical Information is Secure

Encrypted and securely stored

  • Only invited family members and your au pair can access
  • Data never shared with third parties
  • Industry-standard encrypted storage

Related Features & Resources

Why families trust AuPairSync

  • We comply with the GDPR.
  • We do not sell, rent or share personal data for third-party marketing, and we do not use Google Analytics for advertising.
  • Family data is stored with Firebase (Google Cloud). Transfers to the US rely on the EU-US Data Privacy Framework (Google Cloud), Standard Contractual Clauses and data processing agreements with our vendors.
  • Data travels encrypted (HTTPS/TLS), access is restricted with Firebase Security Rules, and you can sign in with Apple or Google.
  • You can delete your account yourself in the app, or ask us by email; we process requests within 30 days.
  • Available on iPhone (App Store) and Android (Google Play).
  • The app comes in 7 languages: English, German, Spanish, French, Dutch, Portuguese (Brazil) and Chinese (Simplified).
  • Free for 30 days, then €4.99 a month for the whole family Au pairs never pay: the host family's subscription covers them.

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