Frequently Asked Questions (FAQ)

Quick answers to common questions about AuPairSync. Click any question to expand the answer. Can't find what you're looking for? Contact support.

📱 Getting Started

📅 Calendar & Scheduling

💬 Messages & Communication

✅ Tasks & Activities

👶 Child Profiles

🔐 Privacy & Security

💰 Billing & Subscription

📱 Technical & Compatibility

🐛 Troubleshooting

🆘 Still Need Help?

Contact Support

Email: support@aupairsync.com

Response Time: 24-48 hours

When contacting support, include:

  • Your email address
  • Device model (e.g., iPhone 14 Pro)
  • iOS version (Settings → General → About)
  • App version (Settings → About → Version)
  • Detailed description of issue
  • Screenshots (if applicable)
  • Steps to reproduce the problem

Last Updated: October 2025

Found an error or have a suggestion? Email support@aupairsync.com